Please note that free shipping applies only during specified promotional campaigns or special offers.
Shipping Details:
To ensure smooth delivery, please provide a complete postal address including pin code, email ID, and contact number when placing your order. Verify your pin code and contact number before finalizing your purchase.
Order Processing:
If all items in your order are in stock, they will be packed and dispatched from our facility within 3-5 working days once payment reflects on our end. Roughly it takes about 5-10 working days to deliver domestically depending on your exact location via Express/Standard/Economy courier service.
If any item is out of stock, we will promptly notify you. If you have already paid for the out-of-stock item, we will refund you within 10 -15 working days and dispatch the remaining items in your order.
Delivery Schedule:
Our courier partners deliver shipments during their working days & hours depending on different locations & time zones. Please note that delivery times exclude public holidays and (Saturdays) & Sundays. Unexpected delays due to weather conditions or strikes may affect delivery schedules.
Order Tracking:
Once your package is dispatched, we will send you tracking details via WhatsApp/Email/SMS. Please be patient until you receive this notification.
For further assistance, please contact us at connect@sayhealthy.in
International Shipping:
- Businesses or Customers based in EU/UK should share their EORI/VAT details at the time of placing the order.
- We ship all USA & Australia orders with DDP Incoterms up to De Minimis Value & ship with DAP Incoterms for rest of the world (ROW) for smooth delivery & for customer’s better experience.
- We normally use 2 types of service for our overseas customers – 1. FedEx/UPS/DHL Express , 2. Economy/Postal service. SAYHEALTHY is not limited to use only mentioned courier,they can use any alternate courier options also depending upon the availability.
- Express shipping takes 5-10 days for delivery, Economy shipping takes normally 15-25 days for delivery, Postal shipping takes 30-45 days for delivery.
- Destinations like Taiwan, Brazil, Indonesia, South Korea requires TAX ID of the buyer. Please make sure to share these details at the time placing orders.
- We do not ship to restricted/banned countries.
